Trustworthy Wisdom@Work

A Repository of Wisdom from Trusted Sources

Jeffrey Mason is an author, podcaster and entrepreneur that founded SimpleBiz360®. Since 1989 Jeff has focused on identifying best business practices that lead to growth through increasing customer satisfaction. SimpleBiz360® combines lessons learned from other business leaders and a diversified career spanning entry level, management, executive, training and ownership capacities in 32 companies and nine industries. Jeff brings over three decades of management, executive, training, and entrepreneurial skill sets to the Christian Business Network. Combining passions for continuous improvement and enhancing customer satisfaction, SimpleBiz360® Timeless Business Tools was published on September 30, 2019, followed by the release of a weekly podcast on October 24, 2019. (Group Facilitator Profile)

Episode #135: Listening Is Way More Than Just Hearing


Episode #134: Replanting Business Roots In Common Sense Principles


Episode #133: Our Careers as Creative Experiences


Episode #132: How to Retain More Profitability


Episode #131: Which Sandbox Should We Play In?


Episode #130: What Does Advocating for a Customer Look Like?


Episode #129: What is the Best Question to Ask a Customer?


Episode #128: How Do We Accept a Thank You?


Episode #127: Effective Email Management


Episode #126: Seeing Things Through


Episode #125: Achieving Peak Performance with Thoughtfully Fit


Episode #124: Costly Impressions That Affect Buyers


Episode #123: Attributes That Matter


Episode #122: Bad Buying Decision